Technical Training Program Development

Technical training is all about the job: Obtaining the necessary skills to do a job; Adding new tools to enhance the job. Relearning smarter, faster, processes to expand the job. Sometimes technical training is developed for new software or processes to increase efficiency. Other times it’s teaching seasoned employees new ways of doing old tasks.

Regardless of the topic, audience, or complexity of the subject matter, companies rely on technical training to help create and maintain employees who succeed in doing jobs that result in the business keeping a competitive edge in their marketplace.

Unlike soft skills training where the impact on the bottom line is challenging to quantify, there is no ambiguity with technical training.  Learners either master the task or they don’t. Businesses either see time-savings, or they don’t. Technical training is very measurable.

For more than twenty years Tween has partnered with clients in industry sectors ranging from pharmaceuticals to engineering to medical devices and automotive to design, develop and deliver technical content and training to internal teams, partners and end-customers.


Some key technical training initiatives Tween has delivered include:

  • Sales Force Automation
  • Documentum for ILT, interactive job aids and eLearning
  • Microsoft Office Rollouts
  • ILT for Project Management Office systems, policies and procedures
  • (HR) Talent Management System
  • Documumentum for Corporate QA cGMP
  • ILT for QuickExpense Reporting
  • Decision Processing Software for Pharma
  • People Soft Rollout
  • eLearning for CIM Collaborative Inventory Management tool
  • New Hire Technology Training for IT
  • SharePoint Training
  • Microsoft Dynamics/Central Rollout (ILT and eLearning)
  • Developed Custom Compliance Program

Our vast portfolio of experience includes every modality available for technical learners: instructor-led both in the classroom and virtual environment; self-paced eLearning, podcasts, videos, mobile learning solutionsgame-based learning, and social learning. When new modalities are introduced, the team at Tween makes sure it learns and masters those platforms and training strategies.


Ours is a consultative approach.  Even when a client asks for a proposal on a specific modality, Tween does its due diligence to make sure the preferred approach can achieve the client’s learning objectives within their budget and timeframe.  In the event, our needs assessment finds an alternative or blended approach would provide stronger results we are not afraid to say so. In fact, we believe it’s our obligation to do so.

Our team of technical training experts includes instructional designers, curriculum writers, graphic designers and eLearning developers who have expertise in network and media technologies.

Tween will work with you to make sure the training is relevant, compelling, engaging, sustainable and award-winning.

Call us 0173803934 ext. 1 to schedule a time to discuss your upcoming technical training initiative!